STORE POLICY

When accessing this website you are agreeing to our terms and conditions.

COPY RIGHT

All images and designs remain the property of All Things Baby London and are not to be used or copied. Social media sharing is accepted however please give credits to All Things Baby London.

CUSTOMER CARE

Our aim is to bring you on trend classy mum and baby gifts in the comfort of your home, at affordable prices and with free delivery.

 

We aim to please and therefore our customers experience is important to us. That's why if you change your mind or unhappy with your purchase we will exchange or give you a refund. 

Please use our contact form on our contact page with any queries. Queries will be answered within 48hrs

PRIVACY & SAFETY

Our customers privacy is the highest importance to our business and therefore we take the following steps to ensure the safety and protection of our customers personal information.

Personal details is only used for the purposes of processing purchases, delivery and subscription of newsletters. Personal details is not in anyway passed over or sold to third party companies. All Things Baby London uses third party banking such as PayPal and WorldPay, which is encrypted and secure to ensure the protection of customers privacy when purchasing and to verify payments. All Things baby London does not have access to credit/debit card details. 

All Things Baby London store order details in a password protected file on a password protected secure system for a maximum of 6 years as required by HMRC Revenue. Only the owner of All Things Baby London and senior members of staff are able to gain access to these files.

All Things Baby London collects data through customer purchase or subscription of monthly newsletters.

Customers will be contacted by email once payment is received and to inform of delivery process.

All Things Baby London use password protected and secure software/systems to ensure the safety and protection of our customers details when using and purchasing through our website. 

PERSONALISATION

Personalised gifts are made on demand and therefore please allow up to 14 days to make and deliver your item. Please give full details of your personalised request in our personalised items section. Please ensure your request is completed correctly including spelling to minimise disappointment or delays. 

Once personalised items are dispatched they cannot be returned unless there is a spelling mistake or faulty. However please do not hesitate to contact us if you are at all unhappy with your order and we will make every effort to rectify any issues. 

PAYMENT METHODS

- Credit / Debit Cards
- PAYPAL

A confirmation email is sent once payment is received.

© 2023 by All Things Baby London.