SHIPPING POLICY

We are providing a normal service under the current restrictions. We are receiving higher volume of orders and there may be some delays. We will continue to aim for deliveries to be complete within 5-7 working days, personalised orders will take 10-14 working. As always we appreciate and thank you for your understanding and support.

 

We offer standard UK delivery at £2.99 and international shipping at £9.99. UK delivery is free for all orders £20 and over. We aim to deliver purchases within 5-7 working days using Royal Mail. Personalised items will take up to 10-14 days to be made and delivered. International delivery will take up to 14 days.

RETURN & EXCHANGE POLICY

We will exchange or give a full refund if you are unhappy with your items. Exchange or refunds will be made within 28 days of notice to All Things Baby London. Refunds will be credited to the credit/debit card or PayPal account used to make your purchase. Exchange or refunds will only be made if items are returned undamaged and in its original packaging unless faulty. 

Once personalised items are dispatched they cannot be returned unless faulty or a spelling mistake has been made. However please do not hesitate to contact us if you are at all unhappy with your purchase and we will make every effort to rectify the issue .